Complete Guide On Taxi Booking App Development – With Benefits And Features

Figures Of Taxi Industry

The global taxi industry was valued at $69.18 billion in 2019 and is predicted to rise to $120.89 billion by 2027, at a CAGR of 12.3 % between 2020 and 2027. Users prefer to drive in their own vehicles because of health and safety concerns, which will restrict market size in 2020.

According to industry forecasts, the global online taxi services market will grow at a CAGR of 22.3 % from $23.42 billion in 2020 to $28.65 billion in 2021. It is estimated to reach USD 327.54 billion by 2026, indicating an 8.95 percent annual growth rate throughout the forecast period (2021-2026).

Furthermore, as smartphone usage increases, so does the need for mobile applications. As a consequence, now is the greatest time for businesses to invest in taxi booking app development to get the required corporate ROI.

Most Well Known Taxi Booking Applications

People like to hire a cab from the comfort of their own home and wait for the taxi to arrive at their doorway while sitting on their couch. People may now order a cab from one location to another using a variety of excellent taxi applications such as Uber, Lyft, Grab, and Careem.

Which taxi app, though, is the best? It must be difficult to pick one app from a list of possibilities and order a cab with a single click. So, don’t be concerned. We’ve compiled a list of the top taxi apps based on their offerings, good comments, and popularity.

 

Uber

This Silicon Valley business, based in San Francisco, has revolutionized the definition of on-demand cab booking applications throughout the world. Uber is now present in over 700 locations across 65 countries.

Uber has grown in popularity due to factors such as its user-friendly interface, the availability of drivers and cars, simple payment choices, ride safety measures, country-specific features, and several cab rental models.

Features:

• Sharing and tracking ride facts in real-time
• Splitting the fare
• Add more stoppages
• Plan out your rides.
• synchronize your meetings

Lyft 

Lyft was launched in San Francisco, California, in 2012. Lyft, like Uber, is in the Application Software business. It provides services in over 220 cities around the country, including Vietnam, the Philippines, Thailand, Singapore, Malaysia, and Indonesia.

Features: 

• Real-time monitoring of 
• Highly-secured
• Sharing travel details
• Keep your personal information hidden.
• Assistance in an emergency

 Gett 

Launched in London in 2011, GetTaxi an Israeli on-demand mobility company is backed by Volkswagen and currently operates in more than 100 cities across the United States, the United Kingdom, Russia, and Israel.

Features:

• Automated price calculator
• Travel with your pets (Regional feature)
• Add multiple drop locations
• Luggage services
• Promo codes

Ola

A taxi app ola began as an online taxi aggregator in Mumbai in 2010 and now has a network that spans India, Australia, New Zealand, and the United Kingdom (169 locations) with over 100,000 vehicles. This app is well-known for providing a wide range of cab services via its smartphone app.

Features:

• Highly-secured
• Promo codes
• In-app payments
• Push notifications
• Real-time sharing

Grab

Grab was founded in 2011 and is well-known in the Philippines, Indonesia, Vietnam, Thailand, Singapore, and Malaysia. They want to make taxis a safe and efficient mode of transportation.

Features: 

• Registration via social media
• Real-time tracking of the driver’s location
• Payments in-app
• Push notifications
• Calculation of prices

Easy Taxi 

Easy Taxi is a Brazilian taxi company that operates in over 30 countries. It was founded in 2011. With millions of users all across the world, the taxi booking app development has been a huge success. It comes with a variety of features that make it a viable taxi booking app development in today’s world.

Features:

• Real-time tracking
• Fare Calculator (Automated)
• Rate Card in Digital Form
• Support for several currencies
• Flexible Payment methods 

Important Features In Taxi Booking App

The online taxi booking app should contain a variety of features that make the riders’ and drivers’ automobile riding and driving experiences as pleasant as possible. The photos below depict the fundamental functions that must be included in the taxi booking app development.

Let’s take a look at each of these items one by one.

 

Payment integration 

The app’s main feature is its payment system. The rider should be able to pay for the ride without difficulty. Cash, regular payment mechanisms, mobile wallets, and mobile banking should all be available.

Customers are more likely to have a positive experience if they have a variety of payment options.

Geolocation

Users and drivers can utilize the geolocation feature to see where the request was made. Riders can choose where they want to be picked up and delivered. Meanwhile, drivers are alerted of pickup requests via geolocation, which they may accept or decline at their leisure.

In a nutshell, this function allows drivers and riders to connect with others who are in close vicinity to them.

Onboarding

The first step in utilizing the app is to enable this functionality. The rider and driver should be able to sign in and register on the app instantly. This may be done by manually entering the information or by signing up for a social networking platform that contains an OTP.

There is also an onboarding function for drivers that allows them to show their availability. They may use the app to sign up for rides, accept or reject them, and go offline after signing off.

Booking

This is what taxi booking app development is all about. Users should be able to book applications with a single swipe using this functionality. Put a button or slider where users may book a cab by touching it.

Simultaneously, give comparable functionality to the driver, allowing them to respond to the trip request with a simple tap.

Route Tracking

After entering the taxi, the user can verify the route they are being driven on with this function. Users may be certain that they are on a safe commute because they can track their cab at all times.

They can either cancel the journey or report it to the app’s administrators if they see their cab is following a different route. Route tracking is a type of map navigation that allows you to go to your desired location. This is also a fantastic tool for drivers.

Ride Scheduling

Users can reserve taxi services in advance using this function. You may reserve a taxi by specifying the time and date, and a driver will be assigned to that slot. Users will get a confirmation email after they have scheduled a ride.

You’ll need a calendar plugin and a timetable for this.

Push Notifications

CRM has a push notification feature. Messages and alerts allow you to communicate with your users, potential users, and drivers.

This function allows the panel’s administrator to send messages to users about special deals, schemes, or client retention. This improves client retention by increasing consumer engagement.

Saved Destinations

This is one of the most popular features of the taxi booking app. Users can save places they visit on a frequent basis with this function. It might be their place of business, home address, or any other location where they frequently travel.

It might also be determined based on the person’s recent searches or frequent searches.

Security

When booking a cab, trustworthiness is an important issue that everyone considers. Taxi booking apps provide you with information such as the driver’s name, contact number, taxi number, and so on, so that when the cab arrives, you know he’s the one.

Because of the protection services mentioned above, you will be safe from various hazards while traveling with a stranger.

Ratings

This function is applicable to both drivers and passengers. The passenger can rate their overall satisfaction with the taxi journey and the taxi driver in this section. Customers can also be rated based on their conduct by the driver.

The rating might take the shape of a numerical rating or the sharing of written or verbal feedback.

Benefits Of Developing Taxi Booking App

Enhance Business Reach

The first and most important advantage of investing in taxi booking app development is that it allows taxi companies to increase their reach. It makes it simple for them to reach out to potential consumers. Today’s generation is the smartphone generation, and instead of calling a taxi, they prefer to book one using an app. A poll found that 65% of individuals utilize online taxi booking apps. This is a huge figure that may assist any firm to attract new clients. As a result, a mobile taxi booking app development is a smart way to get your business off the ground and attract more consumers.

Increase Brand Credibility

Brand recognition is critical for every firm, but especially for startups. It is extremely important and has the ability to build or ruin your business. Have you ever wondered why cab booking applications have gotten so much attention across the world? 

People are aware of their existence in the market and the services they provide all over the world because of their brand awareness. Furthermore, their choice to establish a cab app allows them to grow their brands to other cities and nations.

If we take Uber as an example, its yearly income will go from $0.4 billion in 2014 to $11.1 billion in 2020. In 2020, Uber drivers had performed 4.98 billion trips.

Boost Customer Loyalty

A favorable brand image encourages clients to stay with a company for a longer period of time. Apart from your brand’s image, the sort of services you provide is the second most important factor in gaining consumer loyalty. A consumer has a number of expectations and needs from a company. 

To develop a solid relationship with clients, businesses must first discover their requirements and then give solutions to meet those needs. Effective feedback mechanisms, which you can install in your taxi booking mobile app, will help you identify such desires.

Customers and drivers can share their experiences through feedback mechanisms. It will assist them to realize that your company cares about their needs and interactions with them. Businesses can convert their regular visitors into potential customers by including such features in their mobile apps.

Increases Profit

To manage their company efficiently, many taxi drivers pay large commissions to the aggregator’s software. If you own a cab service, developing your own mobile app might save you money on commissions. 

This option allows you to save money and increase the total profit of your company. An in-house taxi booking app will boost your profit margins and expand your business exponentially.

Increase Product Offerings

Every taxi company provides ride-sharing and taxi booking as regular services to its consumers. Offering more product variety, on the other hand, adds value to your company. With traditional services, you may provide your consumers with a few unique alternatives, such as selecting their preferred car, drivers, and more. 

These add-ons can assist you in attracting more consumers. Not only will you get a competitive advantage over your competitors, but so will your consumers.

Transparency in Communication

One of the most difficult duties is maintaining open lines of communication between drivers and customers, consumers and companies, and companies and drivers. Unfortunately, many offline taxi booking firms fail due to a lack of effective communication. 

However, online cab booking applications prevent these miscommunications and provide a positive customer experience.

Cost Structure Of Taxi Booking App Development

Estimating the cost of developing a taxi app is a little more difficult. While many app development businesses have their own factors, the cost of establishing a ‘Uber-like’ mobile app is relatively unpredictable. If we examine the most basic version of the program, which includes simply the MVP functionality and a clean UI/UX design, the development cost might be as high as $10000. 

You don’t have to be concerned about the expense of maintenance and support with apps like these. There is only a little amount of backend support necessary. If you want a comprehensive app with both basic and sophisticated features, expect to pay between $10000 – $30000.

 

Conclusion

Remember to factor in the likelihood of using a taxi-hailing service. As previously said, the world is embracing more cost-effective and convenient modes of transportation and transportation. With the development of self-driving automobiles in the future, there will be no need for a driver, decreasing operating costs and eliminating parking space issues.

To conclude, taxi booking app development requires a significant financial and time commitment. It is vital to find competent and trustworthy taxi app developers. Your initial choice should be a software development team that is both supportive and technologically forward-thinking.